1. Introduction

1.1 These Terms and Conditions govern your use of the website www.gotrader.com and all services offered by GoTrader (“we,” “us,” or “our”). By accessing our website and services, you acknowledge and agree to be bound by these Terms and Conditions.

1.2 Please read these Terms and Conditions carefully. If you do not agree with them, you must immediately stop using the website and any services associated with it.

1.3 This Agreement applies to all users and potential users of our website. The terms “you,” “your,” and “user” refer to the individual or entity using or considering the use of our website. The terms “we,” “us,” “our,” and “company” refer to GoTrader. The term “Service” refers to any services we provide. “Parties” and “Party” refer to both you and GoTrader, or either you or GoTrader, respectively. Terms used in the singular include the plural and vice versa.

1.4 These Terms may be updated from time to time. Any updates will take effect once posted on our website. Additional terms or policies posted in relation to specific services are also part of this Agreement.

2. Data Management

2.1 We collect and manage a variety of personal data to provide and improve our services. These categories may include:

• Identity Data: Name, date of birth, title, and other identifying information.

• Trading Data: Account details, trading positions, history, and experience.

• Contact Data: Email, phone number, mailing address, and communication preferences.

• Transaction Data: Records of payments and interactions with our team.

• Financial Data: Bank details, tax or business registration numbers, and payment card data.

• Technical Data: IP address, browser type, device ID, and similar technical information.

• Profile Data: Username, password, interests, preferences, and submitted feedback.

• Post Data: Comments or content shared on our site.

• Marketing Data: Your preferences related to promotional communications and ad engagement.

• Third-party Credentials: Data obtained when using platforms like Google or Facebook to sign up.

We may collect and process this information only where legally permissible.

3. Information Processing Under Contract

3.1 When you engage with our services or agree to our terms, a contractual relationship is established between you and GoTrader.

3.2 We process your information as needed to fulfill our contractual obligations, including verifying identity, facilitating transactions, offering support, collecting payments, and making service-related suggestions.

3.3 This processing is based on your acceptance of our terms or your request for pre-contractual information.

3.4 We retain your data during the course of the agreement. To request the deletion of your personal data, please contact us at support@gotrader.com.

3.5 Please note that certain services may not be available unless you provide the requested information again.

4. Information Disclosure

4.1 Your personal data may be disclosed to GoTrader employees, partners, and approved third parties who act on our behalf. We do not sell or rent personal data, except as required by law or to fulfill our services.

4.2 If you provide your email address, we may contact you with service-related updates. We implement safeguards to prevent unauthorized access or misuse of your information.

5. Data Control and Processing

5.1 GoTrader is the data controller of the personal information you submit through our website.

5.2 We process your data in compliance with our legal obligations and in order to deliver our services. We retain your personal data for up to six months following the conclusion of our agreement, unless otherwise required by law or regulatory obligations. You may request its deletion at any time.

6. Consent-Based Information Processing

6.1 By visiting our website or requesting details about our services, you give us consent to process your personal data.

6.2 With your explicit consent, we may share your name and contact information with selected affiliates. You can withdraw consent at any time by contacting us.

7. Payment Information

7.1 When you make a purchase on GoTrader, we may store limited payment details to facilitate future transactions. These are protected with industry-standard security protocols.

7.2 Only partial payment information is collected and stored for identification purposes.

7.3 We delete stored payment details upon your request or once your payment method expires.

7.4 Secure payment processing may be handled by trusted providers, including platforms such as SqalaPay.

8. Opt-Out Options

8.1 You may choose to opt out of certain data uses, including marketing communications and cookies. Some website features may be limited by such choices. To unsubscribe from our messages, please follow the instructions provided in the communications or contact us directly.

9. Your Rights

9.1 You have the following rights regarding your personal data:

• Request information about how your data is processed.

• Modify or correct your personal information.

• Request deletion of data that is no longer legally required.

• Restrict data processing for a defined period.

• Withdraw your consent at any time.

10. Breach of Privacy Policy

10.1 If GoTrader fails to uphold privacy obligations, you have the right to take legal action or file complaints with relevant regulatory authorities.

11. Privacy Policy Changes

11.1 We may occasionally update our Privacy Policy. We recommend reviewing this page regularly. Continued use of our website constitutes your acceptance of any updates.

12. Security

12.1 We employ commercially acceptable methods to protect your personal data, but no online system is completely secure. We cannot guarantee absolute protection against data breaches.

13. External Links

13.1 Our site may contain links to third-party websites. We are not responsible for their content, privacy policies, or terms. Please review their terms before engaging with those platforms.

14. Contacting Us

14.1 For questions about our privacy practices or to exercise your data rights, please contact us using the information available on our website or via email at support@gotrader.com.